Make Salesforce Run instead of stroll !
Why pick us ?
Your Salesforce is humming along nicely, as a customer database and occasional proces referee. Yet it somehow is a far cry from the slick demo's you saw while you were still in the acquisition stage. A lot of those integrated customer insights never really materialized.
Moreover you don't see a whole lot of change, despite substantial budget allocations and the occasional new (paid) feature(s).
We can help you get the most out of your implementation.
- Targeted quickscan of your implementation
- Provide integrations with other applications to create that full 360 client view
- Assess what functionality might be better left to other applications you already own. And vice versa.
With more than 10years experience working with the Salesforce platform on a multitude of implementations, we’ve developed a well attuned understanding of it’s strengths and weaknesses. We bring this insight to the table when executing quick scans or advising on maximizing the utility of the platform for your specific business needs.
The ‘A word’ tends to get dropped a lot in certain settings. Occasionally accompanied by extensive deliberations about topics that don’t always need extensive deliberation. We believe architecture is not merely about long discussions about abstract concepts, but should also serve as a tangible driving force for actually putting attainable milestones on your roadmap to business growth and revenue increase. We can put the pieces together with you, and translate what needs to be done in deliverables.
We don’t have any alliances or partnerships with any software brand. And we intend to keep it that way. Regardless of what some integrators might tell you, big vendors can influence what solution or advice might appear for certain clients. We focus on what you already have, and can provide you with objective advice on what might work well for your business.
Triple your revenue , and slash your operating costs in half with AI in the coming quarter ? Let go of your in-house team in favor of ChatGPT combined with an off-shore part time provider with no noticeable penalties for delivery ? AI agents that will virtually replace anything and everything ? We’ve all heard it the past year. As long as we can’t see the future, we remain anchored in ‘old fashioned’ values; Detailed understanding of the subject matter, endless honing of skills, and rigorous ‘design – prototype – test – build – refine cycles’
We enjoy working with Salesforce, it has brought so many excellent features and functionality to so many businesses that would’ve otherwise never had the budget or frankly the ability to build systems so extensive and complete as to what you can have with even a standard ‘out of the box’ implementation of Salesforce. Yet, despite it's many amazing features. There are certain functionalities that are less then a perfect fit for the platform. We make a sensible distinction between features and functions that are well served with on the Force.com platform, and those that are not.
Salesforce integrations?
Let us worry about it
Fixed prices available
For typical services, such as a quick scan or a 'standard' integration we can handle your request on a fixed price basis. No more worries about time material costs.
*certain conditions apply
One stop shop
We'll provide you with the tailored solution(s) you need. Whether they be a standard connector from system A to B. Or delivery of an entire project. You can off load your integration worries in one go.
*certain conditions apply
Modern solutions, for an inclusive landscape
Take your legacy into the Now
How it works in practice
Consulting Services
What can you expect, and what kind of services are we talking about ? We elucidated a bit at the top of the page. We have expertise in all areas of the Salesforce core platform (service / sales cloud) and in particular with regards to integrations. Hence we can help you decide if your current implementation is the best possible implementation of Salesforce for your particular business and processes. And if not, devise a roadmap with you for what needs to change. Items, often related to integrations, that we typically identify are associated with the platform being (mis)used for tasks it doesn’t excel at. Obviously this is an area of some contention. If you speak to an account rep. Platform X excels at basically everything all the time. And how convenient is it to have ‘everything’ in one place! Companies weary of interface development, often based on difficult prior experiences may want to believe this fairy tale. All to avoid having to go through another painful integration project that will overrun 5X, time and money.
No more. We’ll help you analyze strengths & weaknesses of your current implementation. Providing advice on where improvements can be had. If it turns out that certain operations are better done off platform. ( Typically think of high data / volume processes and procedures. As well as certain functions that require middleware pre-processing) we can provide the necessary integrations to make things work as planned.
Way of working
We have flexible schedules, depending on what service(s) you require. If you already know that you need certain interfaces, we can offer fixed price deliverables for certain scenarios. Please refer to our Interfaces page for details. The same goes for a targeted quick scan.
Determine the end goal
In any case we’ll define desired deliverable(s) with you. This could be
- Quick Scan Report
- One or more interfaces to or from Salesforce to adjacent systems
- Consulting track.
Once an understanding about the desired goals and outcome is reached, we’ll match it with a quote. This will be contained in an offer, accompanied by a general estimate of throughput and stated borderline conditions.
Quick scan and Consulting
These offers tend to have a lot of overlap. With the major difference being in the consulting track the client can define all aspects of the agenda, where as the quick scan follows a pre-determined trajectory.
Quick Scan
With the quick scan often times there’s a specific domain that the client wishes to acquire more insights about. In general it includes at minimum the following processes :
- Review of the current implementation in a dedicated sandbox environment. (This way your production data is shielded and there aren’t any worries about data security. This makes it easy to get started quickly, without having to go through extensive review processes. If so desired.)
- Interviews with identified key stakeholders, users and champion users.
- Assessment
- Final report
Throughput time depends on the size of the implementation and requested domain.
Consulting
A consulting offer is entirely customer requirement driven. And can vary between implementing hands-on modifications to your implementation and C-level advisory about your IT road map, and where Salesforce fits in best, according to the platform strengths and weaknesses.
Why us ?
We possess extensive (10+ years experience) knowledge of Salesforce and it’s uses. And can provide objective assessments and advice with regards to it’s utilization in your organization. Not tied to any vendor or supplier, you can always count on our objectivity. We have a sharp focus and industry understanding about Enterprise software in general, where it came from and where it’s currently going. We don’t do hypes, and rely on sound industry proven experience.